Dtravel has partnered with Know Your Guest to help property managers reduce risk and increase peace of mind when welcoming guests to their vacation rental properties. There are two risk management features available for property managers to add for reservations booked through their Dtravel powered direct booking website - (1) Intelligent Guest Screening and; (2) Damage Protection Plan.

What is Know Your Guest?

Know Your Guest (KYG) is a risk management product by Superhog. It enables you to establish professionalism in the short-term rental industry by providing tech-based, AI-supported software, allowing you to manage guest-related risks effectively through white-labelled features, including intelligent Guest Screening and an industry-unmatched Damage Protection Plan for further booking assurances.

About Intelligent Guest Screening

Built to give peace of mind to property managers who rent properties to guests on a short-term rental basis. Know Your Guest provides property managers with the confidence that their guests are who they say they are, as well as reducing party bookings, criminal activity, malicious damage and fraudulent activity (i.e. chargebacks, through the information gathered on guests).

What is included with Intelligent Guest Screening?

Dtravel has made Intelligent Guest Screening FREE for all Dtravel customers.

About Damage Protection Plan

Know Your Guest offers a $5,000,000 Damage Protection Plan against guest-related damages during a verified Know Your Guest booking.

This is $5,000,000 in USD - other currencies will be available up to the equivalent of USD$5,000,000 depending on the current exchange rate at the time.

The Damage Protection Plan includes protection for: